• [ 1 ]    Are credit cards acceptable?
    Yes, All national and international credit cards are accepted, including VISA and MasterCard.
  • [ 2 ]    Is reservation deposit needed?
    During national holidays or special events, reservation deposit should be half of the entire reserved stay.
    If during ordinary days, the deposit will be 50% of the entire stay only when 3 or more rooms are reserved.
    And for reservation during Chinese New Year holidays, a full payment will be needed as deposit, thanks!
  • [ 3 ]    If reservation is cancelled, d
    In case any cancellation is made(exclusive of natural disasters and force majeure incidents), Champs will suggest preserving reservation(for three months). However, the cancellation is inevitable, everything is subject to followings:
    Cancellation made between 4 to 7 days prior to arrival date will qualify for a 90% refund.
    For cancellations occurring 1 to 3 days prior to scheduled arrival, a 50% refund is granted.
    Cancellations made within 1 day of scheduled arrival are subject to no refund.
  • [ 4 ]    Are pets permitted?
    In order that every guest could enjoy nice accommodation, pets are not permitted. If pets are found, please arrange their lodging or leave them to the counter. In case pets are brought into hotel without permission or other guests claim, Champs will take measures right away, charge fees of sterilizing and cleaning.
    Thanks very much for your cooperation. We apologize for any inconvenience it may cause.
    For guests with pets, please take others into consideration, and make sure everyone will embalm one fabulous journey.